be a mate

When a mate, neighbour, or client isn't acting right, knowing what to say isn't always easy. You don't need a degree to help, just time for a quiet yarn, an open ear, and a bit of practical know-how to back them up.

helpful stuff

Find anonymous support

Sometimes it’s easier to offload to someone who doesn't know you or your area. Free, off-the-radar support gives you or a mate a safe spot to talk things through without any local gossip.

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People in your area

Find experienced support nearby—people who get what you're up against and offer straightforward advice right where you are, without the fuss.

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Stories, news & podcasts

Articles, interviews, and honest chats with Wiggy, rural leaders, and good mates looking out for their communities.

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get them the right support

Got a gut feeling something’s up? It's easy to second-guess yourself when you notice a mate pulling back, quick to anger, or just off their game. We give you the practical skills to start that conversation, check in safely, and get them the right support.

be a mate FAQs

Find answers to common questions about helping someone you think is going through a tough time.

How do I know if my mate needs to talk?

Nine times out of ten your gut will tell you. You'll see changes in behaviour. They may be angry in general, or withdrawn. If in doubt, just talk!

How should I approach my mate when I think something's wrong?

Always act with empathy and understanding. Talk with them, not at them. For example use empathetic sentence starters like "the last time I was acting like this I had ....going on. What's worrying you?"

How can I find the right help for them?

There are services locally that you can connect with. The Rural Support Trust has support in most regions of New Zealand. You can also connect with your local GP. Bring your mate with you to talk to them, but take notes of your conversation when you're there for later when your mate is ready to talk.

What if they refuse help?

If you're concerned enough about your mate to reach out in the first place then reach out again or talk to another mate and or family member and ask them to reach out as well. Get them to be empathetic in their approach and say they think they need a talk.

How can I support someone if I don't know them well?

Sometimes it's better to talk to someone you don't know well. They're less likely to be dismissive but also may find it easier to talk to someone who is removed and not directly affected by the mate's behaviour.

How do I suggest a mate get professional help?

Start the conversation with empathy. Use the CHUR approach:
Connect with them:
Hear them out:
Uplift:
Reassure and then refer them to someone to help.

Connect

Looking out for a friend?

If you've got a gut feeling something’s up with a mate, get in touch. We’ll reach back out with straightforward advice on what to do next.

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